Frame sizes and rider fit
Each kind of bike has its own sizes, from S to XL or your own list. A guest’s height and bike size stay on their record, and family members keep their own.
From the booking to the trail
Every bike, from the first click to the last ride.
The parts of a bicycle rental day that usually live in a notebook, a spreadsheet and the owner’s head, working from the same list.
Fleet and shop stock
ITEMTOTALOUTWORKSHOPFREE
E-bike · M241725
E-bike · L12912
Mountain bike · M161105
Kids bike · 24"10613
ITEMON HANDMINIMUM
POC helmet · M94
Bike lock64
Schwalbe inner tube · 29"Low33
Chain lube2210
Till · sold 1 × Schwalbe inner tube · 29"
Reorder list1 item
Schwalbe inner tube · 29"
- ORDER
- 12
- SUPPLIER
- Alpina Supply
- LEAD TIME
- 5 days
Purchase order draftedDraft
From the booking to the trail1 / 4
Fleet and shop stockOut, free or on the bench.Your rental bikes and e-bikes sit next to the parts and clothing on the shop shelf. One look tells you what is out, what is free and what is in the workshop.
Fleet and shop stock
ITEMTOTALOUTWORKSHOPFREE
E-bike · M241725
E-bike · L12912
Mountain bike · M161105
Kids bike · 24"10613
ITEMON HANDMINIMUM
POC helmet · M94
Bike lock64
Schwalbe inner tube · 29"Low33
Chain lube2210
Till · sold 1 × Schwalbe inner tube · 29"
Reorder list1 item
Schwalbe inner tube · 29"
- ORDER
- 12
- SUPPLIER
- Alpina Supply
- LEAD TIME
- 5 days
Purchase order draftedDraft
Made for bike shops
The details a bike shop deals with every day.
Set up your fleet the way your shop talks about it. These are the parts bike shops ask us about first.
Handover on one sheet
Scan each bike out, check the battery, helmet and extras, and have the rental terms accepted while the guest waits. Waivers are signed at the kiosk.
Deposits and balances
A deposit when they book, the balance at pickup. Payments go to your own Stripe account, and refunds are kept on the booking.
Services and repairs
Job cards for rental bikes and customer bikes alike. Fit parts from your own stock and see what is waiting, on the bench and ready.
Shuttles to the top
Every shuttle run knows its driver, its seats and its bike racks, so riders and bikes go up the hill together.
The shop floor too
Sell parts, clothing and accessories at the till from the same stock list, and see what to reorder before the shelf runs empty.
Questions at nine at night
Guests ask on WhatsApp. The assistant answers.
Is there an e-bike free on Saturday? The assistant checks your live plan and your prices, answers in the guest’s language and sends a link to book. Anything it should not decide goes to your team.
- WhatsApp, Instagram, Messenger and your website chat
- Answers from what is really free, at your prices
- Your team can take over any chat
Guest inbox
All channels5
SRSofia R.2 e-bikes on Saturday?MSBooked
LKLukas K.Can our dog come kayaking?MSMarco
FWFamilie WeberDo you have kids sizes on Sunday?MSAnswered
ABAnna B.What time do you open?MSAnswered
WVWebsite visitorDo you rent child seats?MSAnswered
Sofia R.WhatsAppAssistant on
Hi! Do you have 2 e-bikes for Saturday?
Checking Saturday
Answered by the assistant
Yes, 2 e-bikes are free on Saturday, €42 each for the day. Book and pay the deposit here:Book 2 e-bikes · Sat 17lagoskibike.it/book
Booked, thank you!
Lukas K.InstagramAssistant on
Hi, can our dog come on the kayak tour on Sunday?
Checking Saturday
Answered by the assistant
Good question. I’m passing you to Marco from our team, he’ll reply right here.
MSHanded to Marco
MSMarco is writing
MS
Marco · from the inbox
Hi Lukas, yes! Calm dogs are welcome in the double kayak. See you Sunday.
What you get
What a bike rental shop runs on.
Set up with you, around how your shop works today. If you rent skis or snowboards in winter, they run on the same account.
- A booking page on your own web address, in your guests’ languages
- Bikes, e-bikes and extras with frame sizes and your own fields
- Deposits online and the balance at the desk, through your own Stripe account
- Handover and return by scanning, with damage notes
- A workshop board for rental bikes and customer bikes
- Guided rides, shuttles and the crew who run them
- Shop stock, the till and a reorder list
- Takings by week and by product
Can guests book a bike on my own website?
Yes. Your booking page runs on your own web address, in your colours, and works on a phone. Guests choose the bike and the size, pick their dates and pay a deposit online. The booking lands straight on your board.
Does it handle e-bikes differently from normal bikes?
You set up e-bikes as their own kind of bike, with the details you want to record. At handover the desk checks the battery and the extras on the same sheet, and does the same when the bike comes back.
What happens when a bike comes back damaged?
The desk marks it damaged and adds a note. That opens a job in the workshop, and the bike stays out of the rental fleet until a mechanic marks it ready.
Can I run guided bike tours and shuttles too?
Yes. Tours run from timetables or as one-off departures, each with its seats, meeting point, guide and van. Guests can book a bike and a tour in the same basket.
Can I take a deposit when guests book?
Yes. Guests pay a deposit online and the balance at the desk. The money goes into your own Stripe account. If rentals and tours are two companies, each can have its own account.
Can I bring my bikes and customers over from my old system?
Yes. Your fleet, products and customers can come across from a spreadsheet or your old system. We agree with you what moves over before you start.
How much does it cost?
There is no price list yet. We look at what your shop runs and how many locations you have, and agree the price with you before you start.
Show us how your bike shop runs.
Tell us what you rent and how bookings reach you today. We write back to set up a short call.
Contact usOther kinds of shop
Names and prices in the demos are sample data