Open groups and private groups
Sell seats on a shared departure, or a private tour priced by the size of the group. Shuttles, transfers and lessons work the same way.
Departures, vans and crew
Every departure, staffed and full.
The work behind a guided tour that guests never see: the seats, the van, the guide and the fee.
Departures
Classic morning6 / 6
Full
Backcountry ski tour4 / 6
Full
Sunset e-bike tour5 / 8
Full
Departures, vans and crew1 / 4
DeparturesSeats, guide and van on every departure.Timetables fill your departures months ahead. Each one has its seats, a meeting point, a minimum number of guests, the guide and the van.
Departures
Classic morning6 / 6
Full
Backcountry ski tour4 / 6
Full
Sunset e-bike tour5 / 8
Full
Made for tour operators
What you check before every departure.
Tour operator software has to know more than a time and a price. These are on every departure.
Minimum numbers
Each departure has a minimum. One that is below it is flagged on the list, so you decide in good time whether it runs.
Skills, languages and days off
Every guide’s skills, languages and leave are known, so a departure is led by someone who can actually take it.
Vans on the same plan
Each departure shows its van next to its guide, so you see which vans are already out before you add a run.
Meeting points
Set your meeting points once and choose one for each departure, so the desk, the guide and the list of guests all show the same place.
Two companies, one counter
If your tours and rentals are separate companies, each gets its own Stripe account, and every payment lands with the company that sold it.
Is there space on Sunday?
Seat questions, answered from your live departures.
Guests ask how many seats are left, where to meet and whether they can bring a friend. The assistant answers from your departures and your prices, sends a link to book, and hands the rest to your team.
- Knows which departures still have seats
- Answers in the language the guest writes in
- Hands special requests to a person
Guest inbox
All channels5
SRSofia R.2 e-bikes on Saturday?MSBooked
LKLukas K.Can our dog come kayaking?MSMarco
FWFamilie WeberDo you have kids sizes on Sunday?MSAnswered
ABAnna B.What time do you open?MSAnswered
WVWebsite visitorDo you rent child seats?MSAnswered
Sofia R.WhatsAppAssistant on
Hi! Do you have 2 e-bikes for Saturday?
Checking Saturday
Answered by the assistant
Yes, 2 e-bikes are free on Saturday, €42 each for the day. Book and pay the deposit here:Book 2 e-bikes · Sat 17lagoskibike.it/book
Booked, thank you!
Lukas K.InstagramAssistant on
Hi, can our dog come on the kayak tour on Sunday?
Checking Saturday
Answered by the assistant
Good question. I’m passing you to Marco from our team, he’ll reply right here.
MSHanded to Marco
MSMarco is writing
MS
Marco · from the inbox
Hi Lukas, yes! Calm dogs are welcome in the double kayak. See you Sunday.
What you get
What a tour operator runs on.
Guided tours, activities and shuttles, with the people and vans that run them.
- Online booking for seats on your departures, with deposits
- Timetables that fill your departures months ahead, and one-off departures
- Open groups, private groups, shuttles, transfers and lessons
- Guides, drivers and freelancers with skills, languages and days off
- Vans and meeting points on every departure
- Guests checked in at the start
- Rentals and tours in one basket, paid to the right company
- Crew gaps for the next days on your Today board
Can guests book a seat on a tour online?
Yes. Your departures show on your booking page with the seats left. Guests book their seats, add extras like a rental bike and pay a deposit online.
Can I run private tours as well as group departures?
Yes. Private tours are priced by the size of the group, and requests for a date come in for you to confirm. Group departures run from your timetables.
How do I know every departure has a guide and a van?
A departure without its crew shows as needing crew, and your Today board lists the gaps for the next three days. Pick for me suggests guides who are free and cleared for that tour.
Can I use freelance guides?
Yes. Freelancers sit on the same list as your own staff, with their skills and languages, and the fee for each departure is recorded.
What if a tour does not reach its minimum?
Departures below their minimum are flagged on the list, so you can decide in time whether they run. A cancelled departure stays on record with its bookings.
Does it work for activities other than bike tours?
Yes. Tours, lessons, shuttles and transfers are all kinds of product that you name yourself: guided hikes, kayak trips, ski tours or e-bike rides.
How are online payments handled?
Through Stripe Connect, on a Stripe account in your own company’s name, so the money comes straight to you. We go through the setup and Stripe’s fees with you.
Tell us about your tours.
What you run, how many guides and vans, and how bookings reach you today. We write back to set up a short call.
Contact usOther kinds of shop
Names and prices in the demos are sample data